Privacy notice

Please read this privacy notice carefully as it sets out how Student Home Away Ltd (“Comforts of Home”) uses your personal information. If you have any questions about this privacy notice or do not agree with it, please contact us at before using this website. Please also refer to our website terms of use notice which explain the terms on which you are allowed to use our website

We may change this privacy notice from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

What information do we collect?

When you use this website we may record:

If you submit information to us through our website your details may be recorded on our systems. This might include:


We use cookies on our website to help us improve your experience of our website and to ensure that it performs as you expect it to. Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device when you visit our website. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs.

We also use Google Analytics, which sets a cookie, to collect anonymous visitor activity on our website to enable us to improve and enhance our website for our visitors and customers.

When you first visit our website we ask for your permission to send cookies to your computer or mobile device. You can set your cookie preferences when you arrive at our website, or change them at any time. We use this information is to provide you with the website and our products and services (whether available via the website or offline). We also use the information for internal reasons, improving our products and services, and marketing.


From time to time we would like to provide you with information about Comforts of Home’s products and services, and other information from us which we think you may find interesting. We may send you such information by post, email and/or telephone unless you have asked us not to do so.

If you are a customer of ours or you have previously asked us for information on our products and services, we may send you information by email. However, in every marketing email message we send you we will give you the opportunity to unsubscribe from our mailings altogether.

We do not provide your personal information to external organisations for their own marketing purposes. We may, however, on occasion provide your details to parties with whom we collaborate (such as merchants, service providers and retailers) to provide you with our products and services.


We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you through our site.

If you feel that this site is not following its stated information policy, or if you have any questions about an information or data that we may hold about you please contact us at [].